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IT FAQs

Supported POP client list

• Open Outlook.
• Click the Tools menu, and select Account Settings...
• On the E-mail tab, click New...
• If you are prompted to Choose E-mail Service, select Microsoft Exchange, POP3, IMAP, or HTTP, and click Next.
• Fill in all necessary fields to include the following information:
• Your Name: Enter your name as you would like it to appear in the From: field of outgoing messages.
  Email Address: Enter your full address in the format username@your_domain.com.
  Password: Enter your email password.
• Manually configure server settings or additional server types:
• If you want to manually configure Outlook 2007, check this box now.

• Click Next. If you are configuring Outlook 2007 automatically, you're done! Just click Finish.

• If you are configuring Outlook 2007 manually, select Internet E-mail and click Next.
• Verify your User Information, and enter the following additional information:

• Account Type: POP3
• Incoming mail server: pop.gmail.com
• Outgoing mail server (SMTP): smtp.gmail.com

• User Name: Enter your full address in the format username@your_domain.com
• Password: Enter your email password.
• Require logon using Secure Password Authentication (SPA): Leave this option unchecked.

• Click the More Settings... button, and select the Outgoing Server tab.
• Check the box next to My outgoing server (SMTP) requires authentication and select Use same settings as my incoming mail server.

• Click the Advanced tab, and check the box next to This server requires an encrypted connection (SSL) under Incoming Server (POP3).
• In the Outgoing server (SMTP) box, enter 587, and select TLS from the drop-down menu next to Use the following type of encrypted connection:.

• Click OK.
• Click Test Account Settings... After receiving 'Congratulations! All tests completed successfully', click Close.
• Click Next, and then click Finish.