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IT FAQs

How to clear your browser's cache?

Running out of disk space? Can't stop your browser from loading an out-of-date page or an image? Your browser taking longer to exit? Your favorite Java applet is misbehaving?

One of the answers to all of the above questions may be to clear your browser's cache. Almost all web browsers maintain a local copy of web pages and other related items on your disk or memory to speedup reloading of previously visited pages from the Internet. This time saver may get bigger and slower over long periods of time. If this is causing problems, try clearing your browser cache as follows.

TIP: Although it's not required by all browsers, restarting your browser after clearing the cache is a good idea. If you're using Explorer 4.x or Explorer 5.x it's better to restart the computer as well.

Netscape Navigator 3.x:

Select "Options | Network Preferences..." from the main menu
Change to the "Cache" tab
Click on "Clear Memory Cache Now" and "Clear Disk Cache Now" buttons

Netscape Navigator 6.x and 7.x:

Select "Edit | Preferences..." from the main menu
Expand the "Advanced" menu by clicking the triangle sign and
Click "Cache"
Click both the "Clear Memory Cache" and the "Clear Disk Cache" buttons.

Netscape Communicator 4.x:

Select "Edit | Preferences..." from the main menu
Change to the "Advanced | Cache" section
Click on "Clear Memory Cache" and "Clear Disk Cache" buttons

TIP: Navigator 3.x and Communicator 4.x users: If you're often having to reload frequently updated pages, you may want to take this chance to set "Verify Documents" option to "Every Time." This will make the browser retreive the latest copy of a web page even if it's in the cache.

Microsoft Internet Explorer 3.x:

Select "View | Options..." from the main menu
Change to the "Advanced" tab
Click on "Settings" button
Click on "Empty Folder..."

TIP: If you're running out of hard disk space, you could reduce percent of disk space used by Explorer 3.x for its cache by sliding the "Amount of disk space to use" guage.

Microsoft Internet Explorer 4.x:

Select "View | Internet Options..." from the main menu
Change to the "General" tab
Click on "Delete Files" button

TIP: If you have Explorer 4.x Active Channel subscriptions, check "Delete all subscription content" to delete cached channel content as well.

Microsoft Internet Explorer 5.x:

Select "Tools | Internet Options..." from the main menu
Change to the "General" tab
Click on "Delete Files" button

TIP: If you have stored web pages for offline viewing, check "Delete all offline content"

Microsoft Internet Explorer 6.x:

Select "Tools | Internet Options..." from the main menu
Change to the "General" tab
Click on "Delete Files" button

TIP: If you have stored web pages for offline viewing, check "Delete all offline content"

Mozilla firefox 1.x:

Select "Tools" from the main menu
Click on "Options..."
Change to the "Privacy" tab
Select "Cache" and click "Clear"

Opera 3.x:

Select "Preferences" from the main menu
Click on "Cache..."
Click on "Empty Now" button to clear the selected cache

TIP: If want to save your hard disk from filling up with cached files you will never use, check "Empty on Exit" this will flush your cache at the end of every session.

America Online 3.x (with Explorer 3.x):

Select "Members | Preferences" from the main menu
Click on the "WWW" button
Click on "Advanced..."
Click on "Purge Cache" to clear the cache

TIP: Be sure to check "Cache web pages and graphics locally" (which should be enabled by default) to speedup surfing.

America Online 4.x:

Select "My AOL | Preferences" from the main menu
Click on the "WWW" button
Change to the "General" tab
Click on "Delete Files" button

TIP: If you have Explorer 4.x Active Channel subscriptions, check "Delete all subscription content" to delete cached channel content as well. If you have stored web pages for offline viewing, check "Delete all offline content"

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